Terms of Use

These Terms of Use ("Terms") are a binding agreement between you and Bengal Technologies LLC ("we", "us", or "our"), the owner and operator of EndPointBlank, including the website at endpointblank.com, the application, the management API, and the SDKs and intake endpoints your applications talk to (together, the "Service"). By creating an account or using the Service you agree to these Terms and to our Acceptable Use Policy, which is part of them, and you acknowledge our Privacy Statement. If you use the Service for an organization, you agree on its behalf and confirm you have authority to do so, and "you" refers to that organization.

1. The Service

EndPointBlank manages access to your APIs. You register your applications and endpoints, decide which other organizations (and which of your own applications) may call them, and issue credentials for those calls. Your applications use our SDKs to check each request with an EndPointBlank intake server and to report authentication attempts, authorization decisions, request and response records, and errors. The application shows you those records, tracks the versions of your endpoints and who still calls them, and notifies you by email, Slack, or Microsoft Teams when something needs attention.

We may add, change, or remove features as we develop the Service.

2. Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract to use the Service.
• You sign in with a one-time code sent to your email address (or, if you add one, your phone), a password, a passkey, or your Google account. Keep those secure: anyone who can read your email can sign in to your account.
• You are responsible for the accuracy of your registration information, for keeping your sign-in methods and API credentials confidential, and for all activity under your account, including requests made with credentials you issue. Tell us promptly at support@endpointblank.com about any unauthorized use.
• Managed accounts. A provider that uses our management API can create an organization for you before you have an account. Until you claim it, the provider manages it on your behalf and is responsible for what it does there. Once you claim it, the organization is yours under these Terms and the provider's management access ends.
• The Service, both this website and the application, is intended for use in the United States. We offer and market it to United States businesses only, and we make no representation that it is appropriate or available for use elsewhere. We do not make performance, availability, or data-residency commitments outside the United States, and all data is processed in the United States. If you access the Service from outside the United States, you do so on your own initiative and are responsible for complying with the laws that apply to you.

3. Plans, limits, billing, and payment

Every organization is on a plan. Each plan's monthly usage limits (authentications, requests, errors, and logs), number of clients, rate limits, and data retention period are shown on our pricing page. Limits are counted per calendar month (UTC). Depending on your plan, usage above a limit may be refused or billed as overage, up to your organization's overage ceiling; past the ceiling, new requests are refused until the next month. We may also set technical limits, such as maximum request and stored body sizes, to keep the Service reliable.

• Paid plans and add-ons (such as a dedicated intake server) are billed in advance, monthly or annually, through our payment processor, Stripe. You authorize us to charge your payment method for them and for any overage.
• Upgrades take effect immediately and are invoiced on a prorated basis. Downgrades, including a move to the free plan, take effect at the end of the current billing period. Cancelling a paid subscription takes effect immediately, and fees already paid for the rest of the period are not refunded.
• Fees are non-refundable except where required by law. Prices do not include taxes, which you are responsible for.
• We may change our prices on prior notice; changes take effect at your next billing period.
• If a payment fails or your account is past due, we may suspend or limit the Service.
• Moving to a plan with a shorter retention period permanently deletes the operational data older than the new period once the change takes effect. Cancelling a paid subscription permanently deletes all of your organization's operational data at the next daily cleanup, as described in our Privacy Statement.

4. Your data

"Your Data" means what you, your applications, and your API clients send to or store in the Service: your configuration and the monitoring and log data your applications report. You retain all rights to Your Data. You grant us a worldwide, non-exclusive license to host, store, process, transmit, and display Your Data only as needed to provide, secure, support, and improve the Service for you.

You are responsible for Your Data and for having the rights and consents needed to send it to us, including any personal information about your own users that your applications report. Use masking rules to keep secrets and sensitive values out of what is stored, and do not send data you are not permitted to share or that the Service is not designed to protect (such as payment card or health data).

5. Connections between organizations

The Service lets one organization grant another access to its APIs. If you grant access, you decide what the other organization may call, and the records of its calls are visible to both of you. If you are granted access, you must use it only as the granting organization permits. Your relationship with any organization you connect with, including any agreement or payment between you, is between you and that organization.

6. Third-party services

The Service relies on and integrates with third-party services, including Amazon Web Services, Stripe, Mailgun, Telnyx, Google, Slack, and Microsoft Teams. Your use of those integrations may be subject to their terms, and we are not responsible for third-party services or their availability.

7. Acceptable use

You must follow our Acceptable Use Policy. We may disable a credential, grant, or notification destination, refuse requests, or suspend an account that we reasonably believe breaks it or puts the Service, other users, or third parties at risk.

8. Our intellectual property

The Service, including its software, SDKs, documentation, design, and content (excluding Your Data), is owned by Bengal Technologies LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. Our SDKs may also be offered under their own license, which governs the SDK code. If you send us feedback or suggestions, we may use them without obligation to you. All rights not expressly granted are reserved.

9. Termination

You may stop using the Service at any time, and you can cancel a paid plan in the application or ask us to delete your account by writing to support@endpointblank.com. We may suspend or terminate your access if you breach these Terms, if required by law, if necessary to protect the Service or other users, or if we stop offering the Service, and we will give you reasonable notice where we can. When your account is deleted, your right to use the Service ends and we delete Your Data as described in our Privacy Statement. Sections 4 (your responsibility for Your Data), 5, 6, 8, and 10 through 14, and any payment you owe, survive termination.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will authorize or refuse every request as you intend. You are responsible for how your applications behave when the Service is unavailable.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BENGAL TECHNOLOGIES LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow these limits, so they may not fully apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Bengal Technologies LLC and its officers, employees, and agents from any third-party claims, damages, liabilities, and expenses arising out of Your Data, your use of the Service, access you grant to other organizations, or your violation of these Terms or of a third party's terms.

13. Governing law and disputes

These Terms are governed by the laws of the State of Wisconsin, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Kenosha County, Wisconsin, and both parties consent to personal jurisdiction there.

14. Changes and general terms

We may update these Terms. If a change is material, we will tell you by email or in the application before it takes effect; continuing to use the Service after that means you accept the new Terms. These Terms, with the Acceptable Use Policy, are the whole agreement between you and us about the Service, unless you have signed a separate agreement with us (such as an Enterprise order), which controls where it conflicts. If a provision is unenforceable, the rest stays in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of the Service.

15. Contact us

Bengal Technologies LLC, 11212 251st Avenue, Trevor, Wisconsin 53179, USA. Email: support@endpointblank.com.